Frequently Asked Questions: policies, rates, weather, ages, etc…

Does the boat run rain or shine?
YES & NO: we only operate under weather conditions that allow a safe and enjoyable boating experience, to be determined by one of our Captain.
Do we have to sign a liability waiver to ride the boat?
Yes, please sign HERE to help speed up the sign up process so you can have more fun!
Can a rider be under 21 years of age?
We will offer the boat to riders who are under 21 years of age when accompanied by a guardian.
Do we tip the Captain & First Mate?
Yes please! We encourage guests to tip the Captain & First Mate since they rely on it to pay their bills. Suggested tip for full tour booking = $150+
How does the boat move?
The boat moves by pedal power which harnesses a water paddle at the rear of the boat, so get ready for fun exercise!! We also have a motor so you can relax as well.
Are there stops are on the tour?
Most tours bring guests out on scenic Lake Monroe, but some tours may include a docking experience at a local bar, restaurant or attraction, or continue to wildlife along the St John River.
How many seats are there?
There are 12 pedaling seats and benches, as well as some standing room.
Do all seats have pedals?
No, 12 seats have pedals, and there are benches as well.
Can we bring our dog?
Yes! Private tours are Dog Friendly! We suggest bringing a water bowl & food for these adventurers.
What’s your cancellation and refund policy?
Tickets are fully refundable 7 days in advance of the event. Within 7 days of the event tickets may be transferred to another date or to store credit. Weather related cancellations may only be made by our Captain and Pedal Cruise offers store credit and rescheduling options. All sales are final.
What features are on the boat?
  • USB/phone chargers
  • stereo system & PA
  • adjustable pedaling stations & benches
  • paddle wheel & motor
  • open air deck with canopy covering
  • coolers & ice
What can we bring on the boat?
You may bring drinks and snacks. Only guests 21 years of age or older may bring or consume alcoholic beverages. We provide cups and paper towels but we do not carry utensils or plates. No firearms or other weapons are allowed on the boat. Please recognize that Pedal Cruise is not responsible for lost or stolen items left behind either on the boat, at stops or in between. We do our best to remind our customers to remember their items before they leave.
Are there stops along the route?
Most tours are 1-1/2 hour excursions on Lake Monroe but on some tours we may add a stop to dock at a restaurant, bar or local attraction or visit wildlife along the St John River
How long is the boat tour?
Tours last 1-1/2 hours unless indicated otherwise.
Are there any special rates for boat riders?
Keep an eye out for special rates on our social media: Facebook, Instagram or Twitter
Is there storage on the boat?
While we  have coolers for beverages we do not have storage areas for large items. We suggest bringing only what you need.
Where do we park?
Convenient, safe parking is provided and  instructions will be emailed to you upon booking.
Can you customize tour routes and stops?
It may be possible to make customized tour routes and stops based on availability. To find out more please contact us.
Do you provide tours for corporate groups, parties or celebrations?
Yes we provide Private group tours including team building, scavenger hunts, bachelorette parties and more for groups of up to 20 people. To find out more please contact us.