Fun Tour Experiences

Connecticut

Frequently Asked Questions: policies, rates, weather, ages, etc…

Does the boat run rain or shine?
YES!!! Pedal Cruise operates in rainy weather too. The vessel is covered by a canopy protecting passengers from above. We only operate under weather and water conditions that allow a safe and enjoyable boating experience, to be determined by one of our Captains. Please see our cancellation policy below.
Do we have to sign a liability waiver to ride the boat?
Yes, please sign HERE to help speed up the sign up process so you can have more fun!
Can a rider be under 21 years of age?
We do offer cruises to riders who are under 21 years of age when accompanied by a guardian. All participants on our public tours must be at least 18 years or older, or be accompanied by a parent or adult guardian. The minimum age for private cruises is 5 years old and accompanied by a parent or guardian. If there are any passengers under the age of 18, there must be at least one parent or guardian over the age of 25 for every 4 minors onboard.

Children between the ages of 5-12 years must wear USCG approved life vests at all times while on the dock and the vessel. The child’s parent or guardian must provide a children’s USCG approved Type I, Type II or Type III life jacket, appropriate for the age, weight and height of the child (no inflatables, floaties, swimmies, etc).

Do we tip the Captain & First Mate?
Yes please! We encourage guests to tip the Captain & First Mate since they rely on it to pay their bills. Suggested tip for Private Cruises: $150+ and $10+ per person for Group Cruises.
How does the boat move?
The boat moves by pedal power which harnesses a water paddle at the rear of the boat, so get ready for fun exercise!! We also have a motor so you can relax as well.
Are there stops are on the cruise?
Most cruises bring guests out on scenic Milford Harbor and out to Charles Island and the Milford Gulf in the Long Island Sound, depending on weather and water conditions.  If conditions warrant, cruises may be restricted to staying in the Harbor. Our cruises do not go past or around Charles Island.
How many seats are there?
There are 12 pedaling seats and room to sit on benches, as well as some standing room.
Do all seats have pedals?
No, 12 seats have pedals and there are benches for sitting as well.
Can we bring our dog?
Public Cruises must remain dog-free, however well behaved dogs are welcome on Private Cruises.  We suggest bringing a water bowl & food for these furry adventurers. Dogs must be under leashed control at the dock & on the vessel.
What’s your cancellation policy?
BASE FARE: Strict cancellation policy offering NO REFUNDS but can rescheduled or convert to store credit up to 7 days before event. Within 7 days of event this ticket is non transferable and nonrefundable. If Pedal Cruise cancels the event at any time, this ticket can be rescheduled or converted to store credit.

REFUNDABLE UPGRADE/OPTION: Generous cancellation policy offering rescheduling, store credit or refund up to 7 days before event. Within 4-7 days of event this ticket can be rescheduled or converted to store credit but is nonrefundable. Within 3 days of event this ticket is non transferable and nonrefundable. If Pedal Cruise cancels the event at any time, this ticket can be rescheduled, converted to store credit, or refunded. Similar to trip insurance, the Refundable Upgrade/Option amount, equaling about 10% of the cost of the Base Fare, is nonrefundable and is not returned.

GIFT CERTIFICATE/STORE CREDIT: This value is nonrefundable and follows the same policy as the Base Fare.

What features are on the boat?
  • USB/phone chargers
  • stereo system & PA
  • adjustable pedaling stations & benches
  • paddle wheel & motor
  • restroom
  • open air deck with canopy covering
  • coolers
What can we bring on the boat?
  • Government issued I.D. (required)
  • Drinks – beer, wine, hard seltzers, ciders, canned cocktails and the like are suggested. Please avoid bringing glass on board. Only guests 21 years of age or older may bring or consume alcoholic beverages. Don’t forget some water!
  • Ice – we do not provide ice
  • Snacks – keep in mind it can be breezy on the boat
  • Cups, utensils, plates, napkins, etc – we do not carry these onboard, so please bring what you need and consider bringing reusable items to help the environment and reduce trash.
  • Decorations – decorations that can be tied or weighted down (remember, it gets windy) and do not obscure the Captain’s view are welcomed, no balloons or stringed decorations will be allowed.
  • Depending on the time of year and weather, don’t forget your sunscreen, sunglasses, rain poncho or jacket!
  • Life vests for any children aged 5-12 years old.
  • Please recognize that Pedal Cruise is not responsible for lost or stolen items, items left behind either on the boat, at stops or in between. We do our best to remind our customers to remember their items before they leave.

What should we not bring on the boat?

  • Firearms or other weapons.
  • Smoking and vaping is not allowed onboard, per USCG regulations.
  • Balloons – for the sake of our local wildlife and waterways, we need to ensure all decorations remain on the boat and out of the water or sky.
How long is the boat cruise?
Cruises last 90 minutes unless indicated otherwise.
Are there any special rates for boat riders?
Keep an eye out for special rates on our social media: Facebook or Instagram.
Is there storage on the boat?
While we  have small coolers for beverages but we do not have storage areas for large items. We suggest bringing only items that can fit in a small bag or the coolers.
Where do we park?
Free parking can be found at Fowler Park, 1 Shipyard Lane, Milford CT 06460, Please note any signage indicating spots that are reserved for Milford Residents only.  There are additional public parking lots located at 37 Helwig St., behind 15 Factory Ln and 38 S. Broad St., and around the Milford Train Station.  Be prepared to walk 10-15 minutes to get to our meeting place.

Where do we meet the boat?
Our waiting area is located off Shipyard Lane at the far end of the boat ramp near the kayak storage racks. Please wait for our crew on land at this spot before your cruise.  They will greet you and check your online waivers before escorting you to the boat.

What if I am running late?
We strongly recommend planning to arrive at least 15 minutes early for your scheduled cruise. For Public Cruises, the boat will leave on time (without you) out of respect for the other passengers and to maintain our schedule.  For Private Cruises, we will wait to leave but it will shorten your time on the water since we need to stay on schedule.
Can you customize tour routes and stops?
It may be possible to make customized cruises or stops based on availability. To find out more please contact us.
Do you provide tours for corporate groups, parties or celebrations?
Yes we provide Private group cruises including team building, bachelorette parties and more for groups of up to 20 people. To find out more please contact us.